With ongoing changes in global trade policies, international shoppers may occasionally encounter import-related charges when receiving orders. At VXA, we believe transparency matters—and we want you to shop with confidence, without surprises.
To better support our international retail customers, we’re offering a limited-time Customs Duty Refund program.
If you place a retail order with VXA from outside the United States and are charged customs duty upon delivery, we’ll refund that duty with a valid receipt.
Please note: Import VAT, sales tax, and local handling fees—where applicable—are assessed by local authorities and are not included in this program.
How It Works
- Place a retail order through our official store.
- If customs duty is charged upon delivery, pay it as required by local customs.
- Email us your order number and the official customs receipt showing the duty amount paid.
- We’ll refund you the eligible duty amount—quickly and hassle-free.
This program applies to individual retail customers only and is available for a limited time. VXA reserves the right to modify or discontinue this offer based on changes in trade conditions or business considerations.
Why We’re Doing This
Global trade rules may shift, but our commitment to our customers remains steady. We know international shoppers value clarity, fairness, and trust, and this program is one way we’re helping reduce friction when shopping across borders.
Whether you’re training for competition or simply looking for high-performance swimwear with a bold, refined edge, we want your experience with VXA to feel seamless—from checkout to delivery.
Dive In with Confidence
Designed with Japanese minimalism and elite swimwear engineering, VXA briefs are trusted by athletes and enthusiasts worldwide. With our customs duty refund program in place, you can focus on performance and style—while we help smooth out the cross-border details.
Questions? Our support team is ready to help.
Don’t wait—this offer is only valid during the current trade war period.
